Last Updated: December 5, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Taxiom LLC, doing business as Sales Tax Vault ("Sales Tax Vault," "we," "us," or "our"), governing your access to and use of the Sales Tax Vault platform, including all associated services, features, content, and functionality (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Sales Tax Vault is a sales tax compliance management platform that provides the following services:
For customers who subscribe to certificate management features:
The Service may integrate with third-party tax automation and compliance systems ("Connected Systems") to sync data including filing calendars and schedules, filing history and confirmation documents, exemption certificates, nexus information, and customer data. Currently supported integrations include Avalara AvaTax. Additional integrations may be added. Integration availability is subject to the third-party provider's terms and API availability.
To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials, all activities that occur under your account, notifying us immediately of any unauthorized access, and ensuring that authorized users comply with these Terms.
You retain all ownership rights in data you upload, provide, or make accessible through the Service ("Customer Data"). You grant us a limited, non-exclusive license to use, process, store, and transmit Customer Data solely to provide the Service.
We implement commercially reasonable technical, administrative, and physical safeguards to protect Customer Data, including AES-256 encryption for sensitive data at rest, TLS encryption for data in transit, access controls and authentication requirements, and regular security assessments.
Upon termination of your account, you may request export of your Customer Data within 60 days.
You agree not to use the Service for any unlawful purpose, upload or transmit viruses or malware, attempt to gain unauthorized access to the Service, interfere with or disrupt the Service, reverse engineer any part of the Service, or resell or sublicense the Service.
Access to the Service requires a paid subscription. Current pricing is available on our pricing page. Subscriptions are billed annually in advance and automatically renew unless cancelled. We may change subscription fees upon 60 days' notice before your renewal date.
Subscription fees are generally non-refundable. However, if you cancel within the first 30 days of a new subscription, you may request a full refund.
We use commercially reasonable efforts to make the Service available 24/7, except for scheduled maintenance and circumstances beyond our reasonable control. We may modify, update, or discontinue features of the Service at any time with reasonable notice of material changes.
The Service, including all software, content, features, functionality, and documentation, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service during your subscription.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT PROVIDE TAX, LEGAL, OR ACCOUNTING ADVICE. The Service is a compliance management tool, not a substitute for professional tax advice. You are solely responsible for your tax compliance decisions and positions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Sales Tax Vault and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Service, your violation of these Terms, your violation of any applicable laws, or your Customer Data.
You may cancel your subscription at any time through your account settings. We may suspend or terminate your access if you violate these Terms, if your payment is delinquent, if required by law, or if we discontinue the Service (with 90 days' notice).
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Collin County, Texas.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. We may modify these Terms at any time by posting updated Terms. Material changes will be communicated via email or through the Service.
For questions about these Terms, please contact us:
Taxiom LLC (dba Sales Tax Vault)
Email: support@salestaxvault.com
Website: www.salestaxvault.com